zQinta — Support
We’re a small indie team, and we’re glad to help.
App: zQinta · Platform: macOS 15+ · Download: zqinta.com
📧 Email: support@zqinta.com
We aim to reply within 2 business days.
Report a bug or suggest a feature
Two ways:
- Email us (above) — best if you’re not a developer.
- Open a GitHub issue: VahanDrnoyan/zqinta/issues
When you open an issue, a short form will prompt you for the details we need (macOS version, app version, steps to reproduce).
Before you reach out
It helps if you include:
- macOS version ( → About This Mac)
- App version (zQinta → Settings → About)
- What you tried, and what you expected vs. what happened
- A screenshot or screen recording if something looks wrong
Also check that you’re on the latest version — zQinta auto-updates via Sparkle. You can also re-download the latest build from zqinta.com.
Subscriptions, billing & refunds
Billing is handled directly by Stripe (the app is distributed outside the Mac App Store):
- Manage or cancel: open zQinta → Subscription tab → Manage Subscription (opens the Stripe customer portal).
- Refunds: email support@zqinta.com and we’ll sort it out.
- Tiers & features: see zqinta.com#pricing.
Your data is never deleted if a subscription lapses — you drop to the Free tier and everything stays accessible.
Your data & privacy
- Knowledge maps are stored locally on your Mac.
- Premium can sync across your Macs via iCloud (CloudKit Private Database).
- If you bring your own AI key (OpenAI / Anthropic / Seedance), it’s stored in the macOS Keychain — we never see it or your queries.
- No trackers, no ads, no data selling.
Full details: Privacy Policy.
Known issues
None currently. (Update this section if/when there’s a known issue worth surfacing.)
Last updated: 2026-07-17